Exam Day Online

Prepares candidates for the procedures and expectations on exam day for the NNAAP Online Examination in Rhode Island

Taking Your Exam Online

You can take your Written/Oral exam from home or work through Credentia online proctoring. A live proctor (someone who supervises the test) will securely monitor you through the webcam on your workstation. Online exams also offer you more scheduling flexibility than test center exams to fit with your schedule.

Visit http://www.credentia.com/online-exams for information on what to expect and how to best prepare for your online exam. We also recommend that you click on the “Policies & Procedures” link on this webpage to review detailed exam rules and procedures.

What You'll Need

The right computer – a desktop, laptop or Chromebook with a single monitor (no smartphones or tablets). Visit http://www.credentia.com/online-exams to view or download system requirements.
A private room - if you don't have access to a private room, check with your training program or local library for availability.
A mobile device – the proctor will need to see all around your exam area with a 360-degree room scan. Have a smartphone or tablet (Apple or Android) that can do this using our free app.

What to do in the days before your online exam:

Run a system test – make sure to do the required system test and exam simulation before exam day. Visit http://www.credentia.com/online-exams and select the “Run System Test” button.
Find your testing space – you need a quiet area in your home or office to take your exam.

What To Bring for Identification

You are required to have two (2) forms of official ID with a signature (one must be a photo identification). Photocopies of identification will NOT be accepted. Examples of identification you can use include:

Driver’s license
Social Security card
Clinic card
Credit card
Library card
State-issued identification card
Passport
Alien registration card

The name on your identification must be the same as the name you used on the application to register for the examination.

If you do not have proper identification, you will not be allowed to take the test and your examination fee will not be refunded.

IMPORTANT: If you can’t take the test because of this, it still counts as one of your three (3) chances to take the exam because you were not prepared — please have the correct forms of identification!

What To Do on Your Online Written Exam Day

STEP 1: Prepare your testing space.

Quiet: no background noise and tell members of your household you are taking your test.
Well lit: proctors must be able to see you and your testing space well.
Privacy: no one else in the room.
Remove prohibited items: clear workstation area to expedite room scan.
Restroom/Beverages: use restroom and prepare beverages before exam.

STEP 2: Have your ID ready.

Have your valid and unexpired ID.

STEP 3: Prepare your computer.

Disconnect any additional monitors and close all other open applications.
Have your chargers (laptop, smart phone or tablet) plugged in or nearby
Use a wired internet connection rather than WiFi, if possible.
If using WiFi, we recommend at least 3 Mbps and ask that other household members do not use the internet during your exam.
Disconnect any VPNs or firewalls if you have them.

STEP 4: Download the ExamRoom 360 app.

Download the ExamRoom AI app to your smartphone or tablet and have your Credentia Platform login credentials available (the username and password for your Credentia Platform account). This app is required to complete a 360-degree room scan.

STEP 5: Check-in for your exam

You can begin to check in up to thirty (30) minutes before your appointment. Your onboarding agent will make sure everything is ready for your exam before introducing your proctor (the test supervisor).

How to check-in - go to http://www.credentia.com/test-takers/ri and click the “Login” button. Once logged in, find your scheduled exam and select the "Start Exam" button.