Quick Reference
Quick reference guide for essential information on the Rhode Island nursing assistant certification exam
Create or Log into your Credentia Platform account to:
- Submit Correction Form to update your name, date of birth, or social security number before your scheduled exam.
- Obtain and submit an Examination Testing Application.
- Check the Testing Application status.
- Find test sites and availability.
- Schedule, reschedule, or cancel an examination.
- View exam details such as examination type, scheduled time, date, and location.
- View the Score report.
- Submit and review a Grievance application for completed examination.
- Submit an excused absence application.
Contact Customer Service to:
Problem occurs when creating a Credentia Platform Account.
- Did not receive an activation link.
- Problem occurs when applying an assigned voucher code.
- Testing Application Issue.
- Received an error message when scheduling an examination.
- Score report is not viewable in the Credentia Platform after twenty-four (24) hours from your exam.
- Call 888-204-6249.
Rhode Island Department of Health
Three Capitol Hill Room 104
Providence, RI 02908
(401) 222-5588
Fax: (401) 222-1272
Web: www.health.ri.gov Hours of Operation 8:30 a.m. – 4:00 p.m.
Call the Department of Human Services to:
- Obtain a Candidate Handbook
- Obtain information regarding requirements for initial licensing
- Obtain information regarding requirements for license renewal
- Change your current address or name. The Rhode Island Department of Health must have accurate information at all times
For applications & licensing requirements, go to: https://health.ri.gov/